#Steam refund policy update#

Some have been successful while others have not, but the recurring theme with those that did manage to get their money back is that they were all persistent. The associated Reddit thread is filled with other users reporting on the status of their own refund requests. With this currency, they will now be able to buy another item from the digital storefront. On their most recent attempt, the Steam support account granted a refund in the form of credit for u/Roboserg's Steam wallet. Such was the case with Reddit user u/Roboserg, who reasoned that Battlefield 2042 was in a fundamentally broken state and that he had to spend at least 2 hours just trying to sort out various technical issues.Īlthough their initial refund request was denied by Steam, they were persistent and kept on trying. While it is true that you can normally only get a reimbursement on Steam within 14 days of a given purchase (and if you have only elapsed less than 2 hours of playtime with the game in question), exceptions are made.Īs per the refund policy, you can still get your money back if you don't meet the criteria, provided that you are able to make a convincing enough argument. To clarify, it is unlikely that a special case is being made here just for Battlefield 2042. Reports are now filtering through that some dissatisfied players have managed to get refunds for the game, on the grounds that it is still not stable and that its multiplayer lobbies are dwindling fast. The game's concurrent player count has been dwindling since launch. Image shows a specialist from 'Battlefield 2042'. Steam Issuing Refunds for 'Battlefield 2042' To rub salt into the wound, its predecessor Battlefield V actually overtook it around Christmas (which is when the player count for a new release should be at its healthiest).

According to the Steam metrics, the game peaked at 100,590 concurrent users in November, but that figure has dropped precipitously every subsequent week. Given how bleak the situation looks, it's no surprise to learn that Battlefield 2042's player count has plummeted since launch.

#Steam refund policy update#

If you look at any given social media post from the game's official Twitter account, you will notice that almost every single reply is from people asking about when certain gaps in the experience are going to be filled or when the next meaty update will occur. In the intervening months, Halo Infinite has been supplemented with new events and cosmetic rewards, Call of Duty: Vanguard has been integrated with a brand-new Warzone experience, and even Back 4 Blood (which itself had a rocky launch) has unveiled a comprehensive roadmap.īy contrast, it feels like there is very little actually happening with Battlefield 2042 right now and its community is starting to notice. Since then, Battlefield 2042 has not received the constant post-launch support that you might expect from a game like this. Read more 'Battlefield 2042' Sacrifices Quality for Scale With Its Chaotic Matches